Contact us

Need help? Let’s talk now

We solve your questions and coordinate your shipment in minutes via WhatsApp, phone, or email.

Quick quote

Checklist to request your quote

Send this information and we’ll reply with the best route and rate. You can copy the template and paste it into WhatsApp or email.

Origin and destination

  • - City/port of origin
  • - City/port of destination
  • - Mode: Air / Sea LCL-FCL / Land

Dimensions and weight

  • - Length × Width × Height (cm)
  • - Weight per package and total (kg)
  • - Number of packages / type of packaging

Goods

  • - Commercial description
  • - Value (USD) / Proforma invoice
  • - HS Code (if available)

Optional services

  • - International insurance
  • - Door-to-door
  • - Customs clearance
Send via WhatsApp

Real results

Success stories

Short stories with concrete data: mode, route, times, and the impact for the client.

LCL · Shenzhen → La Paz

Consolidated without intermediate opening

  • 26 days door–port
  • 0 incidents
  • 18% lower cost vs. alternative
ElectronicsPacificTracking
Request a similar flow

Air · Miami → Santa Cruz

Urgent perishable cargo

  • 48 h airport–airport
  • Cold chain validated
  • Proactive 24/7 alerts
PerishablesPriorityInsurance
Get an urgent quote

FCL · Valparaíso → El Alto

Direct route with end-to-end SOP

  • 9 days port–depot
  • No opening in Arica/Iquique
  • 100% window compliance
IndustrialFCL 40’HCReliable ETA
Quote similar FCL

Plan better

Frequent routes & estimated times

Typical references by mode. Final ETA depends on window, season, and availability.

Shenzhen → Arica / Iquique → La Paz

  • 24–28 days port–port
  • Flow without intermediate opening
  • LCL / FCL 20’/40’/HC
Quote this route

Valparaíso → El Alto (FCL)

  • 8–11 days port–depot
  • End-to-end SOP
  • Optional insurance
Quote this route

Callao → Santa Cruz (LCL)

  • 10–14 days port–port
  • Weekly windows
  • Alerts and tracking
Quote this route

Quick help

Frequently asked questions

Short answers about services, times, and documents. If something isn’t here, write to us.

How do I request a quote?
Use the Quote button in each service or write to us on WhatsApp with origin, destination, dimensions (L×W×H), weight, and commercial value.
What’s the difference between LCL and FCL?
LCL consolidates several clients in the same container and is charged per m³; FCL is an exclusive container (20’/40’/HC), ideal when the volume justifies it.
What documents do I need to import?
Commercial invoice, packing list, BL/AWB, product certifications if applicable (e.g., sanitary). We guide you every step of the way.
Do you offer cargo insurance?
Yes. Optional international insurance with door-to-door coverage. Recommended for high-value or fragile goods.
What are the estimated transit times?
It depends on origin and mode: air 24–96 h; sea LCL/FCL from Pacific ports 10–30 days; cross-border road 2–4 days.
Can you pick up at origin and deliver to my address?
Yes, we offer door-to-door service depending on availability and the regulations of the origin/destination country.
How do you calculate volumetric weight for air freight?
Standard formula: (L×W×H in cm) / 6000. The higher of actual or volumetric weight is billed.
What payment methods do you accept?
Bank transfer and other methods as quoted. For international services we may request prepayment or guarantees.

Write to us

Contact information

Do you have any questions or need personalized guidance? Complete the form and we’ll get in touch with you shortly.

Ready to quote your shipment with BIC LINES?

Fast response, expert guidance, and tracking at every stage: LCL, FCL, air, and road.